Archive | April, 2012

Good crisis communications–99p Stores CEO turns tables on BBC Watchdog

Good crisis communications–99p Stores CEO turns tables on BBC Watchdog

I try not to watch BBC Watchdog as it tends to annoy me with its fake concern for consumers, when it’s just making cheap ‘shock’ TV. But I’m glad I caught last Thursday’s as it contained a brilliant performance by Hussein Lalani, the entrepreneurial CEO of a family owned retail business. The 99p Stores is […]

Continue Reading ·

FT Global 500 companies still digitally challenged

New research reveals that many FT Global 500 companies are still failing to manage their digital strategies effectively. The sixth annual FT Bowen Craggs Index shows that an alarming number of companies still don’t understand that the corporate website is now one of the most effective communications channels that a company owns. The research also […]

Continue Reading ·
Speaking at SAScon | Search–Analytics–Social Media conference

Speaking at SAScon | Search–Analytics–Social Media conference

I’m delighted to be once again one of the speakers at the excellent SAScon Search – Analytics – Social Media conference. I’m going to be talking about ‘Social Commerce – Show Me the Money’. It promises some great content with lots to learn and some excellent networking opportunities. One of the keynote speakers is Bruce […]

Continue Reading ·

CIPRTV special on new UK public affairs lobbying register consultation

If like me you missed this week’s CIPRTV on the UK Cabinet Office’s proposals to introduce a Statutory Register of Lobbyists then it’s well worth catching up with it here: It’s presented by Russell Goldsmith of Marketiersdc and guests are Iain Anderson, of Cicero Consulting and Tamasin Cave, director of Spinwatch and leader of the […]

Continue Reading ·
Social media crisis comms–outflanking the Sunday Times

Social media crisis comms–outflanking the Sunday Times

When I’m doing online PR and social media training and communications consultancy I usually spend a lot of time on crisis communications looking at how it has and hasn’t changed because of the rise of social media. This weekend saw a classic case of how a smart PR operator can outflank one of the world’s biggest […]

Continue Reading ·