Archive | May, 2012

Almost one year on

Almost one year on

It’s almost a year since I sold my 50% stake in Wolfstar and decided to become an independent communications consultant and trainer. The time seems to have flown by, but it can’t of been that long ago as tonight’s SABRE Awards in Brussels reminds me. Wolfstar has been shortlisted for a Gold SABRE Award for […]

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Corporate communications heads split on social media

Corporate communications heads split on social media

Corporate communications heads agree (82%) that discussions in social media and social networks can impact on a company’s overall reputation and licence to operate, but are split on how seriously it should be taken. Forty per cent said that criticism in social media channels was taken too seriously while 46% disagreed. The report also looks […]

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Good customer service counts

I’m a regular train traveler on the East Coast mainline and most of the time it’s a great service. Tonight is one of those rare occasions when my two hour train journey is running late – about 70 minutes as I write this post, with probably another 50 to go. My complaint isn’t about the […]

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Ten tips to use social media and SEO to improve your media relations

Speaking on the PR and social media panel at the SAScon SEO, Analytics and Social Media conference yesterday prompted me to finish a draft blog post that I’ve been cogitating on since February looking at how social media and the internet has changed the way we do traditional media relations. My good friend and and ex-colleague Mark Hanson called […]

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UK coalition government mind map infographic

UK coalition government mind map infographic

To mark the first two years of the UK’s Conservative/Liberal Democrat coalition government the bright folks at Insight Public Affairs have put together a great mind map infographic of the policy issues. Insight has mapped out the: ‘headline policy drivers spanning: the economy; public service reform; localism; welfare reform; and, the international agenda.’ The mind […]

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