When I’m doing online PR and social media training and communications consultancy I usually spend a lot of time on crisis communications looking at how it has – and hasn’t – changed because of the rise of social media. This weekend saw a classic case of how a smart PR operator can outflank one of the [...]

Social media crisis comms–outflanking the Sunday Times

Bell Pottinger Uzbekistan: a maelstrom in a teacup?
It seems a month can’t go by without Bell Pottinger, the UK’s self-styled “leading” lobbying company, embroiling itself in a scandal. Today’s Independent article has certainly sparked off a plethora of criticism and commentary, much of it ill-informed and ill-conceived. It’s important to try and separate fact from fiction and cut through the spin on [...]
CIPRTV | Standards in journalism
The latest CIPRTV looked at the questions of are business pressures on the media eroding standards in journalism and what are the implications for the public relations industry? Guests were Brian Cathcart, Professor of journalism at Kingston University and Claire Wardle PhD, Co-founder, Ultra Social.
Burson-Marsteller and Facebook isn’t just right or wrong
I’ve hesitated to add to the plethora of informative, biased, ignorant, helpful and self-righteous blog posts that have been published on the “Burson-Marsteller paid by Facebook to smear Google” story. However, I do think there are still some relatively unexplored areas to discuss. The thrust of the arguments against Burson-Marsteller are that 1) It’s wrong [...]
Churnalism.com exposes an ugly PR and media truth
Churnalism.com is a great new website by the Media Standards Trust. It is intended to help the public “distinguish between original journalism and churnalism”. Churnalism is a news article that is based on a news release that hasn’t had much real journalistic input added and much of it has been cut and pasted from the [...]
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Most influential UK PR, social, SEO, marketing blogs
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Rory Mason: For me the best crisis communication is when the...








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