When I’m doing online PR and social media training and communications consultancy I usually spend a lot of time on crisis communications looking at how it has – and hasn’t – changed because of the rise of social media. This weekend saw a classic case of how a smart PR operator can outflank one of the [...]

Social media crisis comms–outflanking the Sunday Times

PRCA and Meltwater defend internet freedom–open letter to UK MPs
Dear Alec I am writing to you asking for your help as a concerned constituent following the Court of Appeal’s decision on the 27 July regarding ‘temporary copying’. The decision means that millions of UK citizens will unwittingly be infringing copyright as they surf the Internet. This situation has arisen as a result of a [...]
PRCA and Meltwater v. NLA latest court judgment
The Public Relations Consultants Association and Meltwater, on behalf of the public relations industry, have been involved in a long-running dispute with the NLA (Newspaper Licensing Authority) and today the UK Court of Appeal issued the latest ruling in the long-running saga. It’s fair to say it is a mixed verdict. The court has ruled [...]
Burson-Marsteller and Facebook isn’t just right or wrong
I’ve hesitated to add to the plethora of informative, biased, ignorant, helpful and self-righteous blog posts that have been published on the “Burson-Marsteller paid by Facebook to smear Google” story. However, I do think there are still some relatively unexplored areas to discuss. The thrust of the arguments against Burson-Marsteller are that 1) It’s wrong [...]
Churnalism.com exposes an ugly PR and media truth
Churnalism.com is a great new website by the Media Standards Trust. It is intended to help the public “distinguish between original journalism and churnalism”. Churnalism is a news article that is based on a news release that hasn’t had much real journalistic input added and much of it has been cut and pasted from the [...]
Media that I pay for
Ged Carroll blogged about media that he pays for and then Stephen Waddington followed, so I thought I’d add to what could become a meme and list my personal essentials: The Guardian – no matter how in to ‘online’ I am, nothing beats a physical newspaper. It’s so much more enjoyable and easier to read [...]
Social media newsroom X Factor at Communicate corporate communications conference
I attended Communicate Magazine’s Social Media in a Corporate Context conference last week and sat on the ‘judging’ panel for a session which aimed to examine social media newsrooms in the style of an X Factor audition. The other ‘judges’ were Ruth Sunderland (Business Editor of The Observer) and Sam Proctor (Director of Emerging Media, [...]
Vote Match from The Telegraph matches your views to party policies
The Telegraph has a great tool that enables you answer a quick quiz to assess your views on a wide range of different policies and then tells you how closely your views match those of the different political parties. It even enables you to embed it on your own website, which is what I’ve done [...]
PR must accept that social media drives news and reputation management
I’ve long advocated that social media doesn’t work if you consign it to a silo and treat it simply as part of your digital marketing. The BBC is the the first mainstream news organisation to mandate its journalist to use social media and social networks as a primary source. Peter Horrocks, the new director of [...]
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- Wikipedia and PR have got to work it out January 4, 2012
- A reflection on 2011 December 30, 2011
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Most influential UK PR, social, SEO, marketing blogs
April 24, 2012
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Good crisis communications–99p Stores CEO turns tables on BBC Watchdog
April 29, 2012
- CIPR to work with Wikipedia on how PR professionals should interact with the Wikipedia community January 6, 2012
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UK coalition government mind map infographic
May 16, 2012
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Queen’s Speech as seen by MPs infographic
May 11, 2012
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Good crisis communications–99p Stores CEO turns tables on BBC Watchdog
April 29, 2012
- FT Global 500 companies still digitally challenged April 26, 2012
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Most influential UK PR, social, SEO, marketing blogs
April 24, 2012
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Rory Mason: For me the best crisis communication is when the...








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