Amazon is the latest big company to use modernised crisis communications to rebut attacks in mainstream media. Jay Carney, Amazon’s Senior Vice President for Corporate Affairs, used a self-published article on Medium to rebut a critical New York Times article and… Continue Reading
The secret of winning PR and social media awards is simple. Be excellent. You don’t deserve an award for being good. You’re paid by your employer or your client to be good at your job every single day. Awards are reserved… Continue Reading
The refugee crisis in Europe has once again seen the widespread distribution of misinformation by social media. The photo above purports to show refugees in Germany attacking the police and brandishing an ISIS flag. Perfect evidence for right-wing objectors to Europe’s humanitarian response.… Continue Reading
I’m privileged to be a member of the PRstack community created by Stephen Waddington, past president of the Chartered Institute of Public Relations and chief engagement officer at Ketchum. We’ve just published our second book and it has got 30… Continue Reading
Content marketing is one of the hottest topics in marketing communications and public relations. This new 44 minute documentary film from the Content Marketing Institute explores the evolution of content marketing through case studies of brands that successfully use… Continue Reading
The Public Relations Consultants Association (PRCA) has revealed the findings of its Digital PR Report 2015, with insights across the following key areas: In-house budgeting for blogger outreach continues to grow and PR agencies increasingly entrusted with this work Web… Continue Reading
The UK government’s new bill restricting trade unions has an alarming proposal in it that has potentially devastating negative consequences for people working in public relations, digital communications and social media including members of the CIPR and PRCA. I invited… Continue Reading
The Barcelona Principles 2.0 launched this morning. Unfortunately, I couldn’t get to the launch event, but thanks to Richard Bagnall I was able to watch most of it via his live Periscope stream. I haven’t had an opportunity to study… Continue Reading
My public relations blogging has been light during July and August as I’ve had a couple of short holidays and been busier with consultancy and training projects than I would be normally during the summer. This is a quick round-up… Continue Reading
Too many people think of the public sector as being slow to modernise and that the best innovation comes from the private sector. In the public relations profession that couldn’t be farther from the truth as many of the best… Continue Reading
