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Google Reader is a big loss to PR practice

By + on March 15, 2013 in Journalism, public relations, Technology

I’m trying and failing to make sense of the numerous blog posts and articles about the demise of Google Reader. For PR and journalism it was more than just another web service, it is actually a fundamentally important tool that vastly increases your ability to do your job well. Ironically I’ve hardly ever used the [...]

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Twitter password attack is reminder why corporate social media security is important

By + on February 2, 2013 in corporate communications, Crisis Communications, public relations, Reputation Management, social media, Technology

The Twitter password security breach is a good reminder of why it is important to always protect yourself by using good online security. You should be doing it on your personal accounts, but if you are responsible for corporate social media accounts it is even more important to get it right. They are more vulnerable [...]

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EE customer service eventually comes up trumps

By + on January 10, 2013 in Technology

Before Christmas I blogged about the issues I’d experienced with EE’s customer service when I tried to migrate my account from T-mobile to EE’s 4G service. In a nutshell instead of upgrading my account they upgraded my wife’s so I had a 3G service in a 4G phone and vice versa. The good news is [...]

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My problems with EE

By + on December 15, 2012 in Technology

I’ve deliberately refrained from blogging about the problems I’ve been having with EE and T-mobile over the last week as I’m uncomfortable with the concept of using my ‘online influencer’ status to get customer service problems fixed. But this post by Andrew Grill has prompted me into changing my mind and finishing a post that [...]

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Lifehacker’s “50 free apps we’re most thankful for”

By + on November 23, 2012 in Technology

Lifehacker has published a list of the “50 free apps we’re most thankful for”. It’s actually quite a good list and I use and am fan of many of them. I’ve taken the list and annotated with my thoughts on what is good and what isn’t. Many of them are really useful, if not essential [...]

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The perfect Twitter client

By + on November 20, 2012 in public relations, social media, Social Networks, Technology, Training

Neville Hobson has an interesting post on the latest iteration of TweetDeck. Like Neville I was an original TweetDeck fan, in fact we were probably both amongst the first to use it after Ian Dodsworth launched it. When Twitter acquired TweetDeck and re-launched it I continued to use the original Adobe Air version for a [...]

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Usage of Social Apps – iPhone vs. Android infographic

By + on November 2, 2011 in Infographic, social media, Technology

Onavo is a great app that I’ve been using on my phone (HTC Desire HD) for a while now. It monitors the data usage of different apps and warns you of ‘rogue’ apps. It has used the data it has collected (anonymously) to create an infographic to show how iPhone and Android users differ in [...]

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Android infographic: the story of Android

By + on July 26, 2011 in Technology

Very rarely do I respond to an email pitch for coverage, but I’ll make an exception for Xcube Labs which has sent me a link to this interesting infographic charting the history and growth of Android: Infographic by Android Developers at [x]cubelabs

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Ronnie Corbett and my Blackberry isn’t working (with Orange) and an old Apple

By + on December 29, 2010 in Technology, Video

Great sketch on YouTube from Ronnie Corbett’s BBC One Christmas show… Classic British word play comedy.

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Social media newsroom X Factor at Communicate corporate communications conference

By + on May 4, 2010 in Business, corporate communications, Media, public relations, Reputation Management, social media, Technology

I attended Communicate Magazine’s Social Media in a Corporate Context conference last week and sat on the ‘judging’ panel for a session which aimed to examine social media newsrooms in the style of an X Factor audition. The other ‘judges’ were Ruth Sunderland (Business Editor of The Observer) and Sam Proctor (Director of Emerging Media, [...]

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