Tag Archives | Andrew Grill

EE customer service eventually comes up trumps

Before Christmas I blogged about the issues I’d experienced with EE’s customer service when I tried to migrate my account from T-mobile to EE’s 4G service. In a nutshell instead of upgrading my account they upgraded my wife’s so I had a 3G service in a 4G phone and vice versa. The good news is […]

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My problems with EE

I’ve deliberately refrained from blogging about the problems I’ve been having with EE and T-mobile over the last week as I’m uncomfortable with the concept of using my ‘online influencer’ status to get customer service problems fixed. But this post by Andrew Grill has prompted me into changing my mind and finishing a post that […]

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